What steps should you take before calling or emailing the PHC Inspector General and submitting a request for assistance?
If IG assistance is needed, contact your local, command or installation IG first.
(i.e., RSC and USARC IGs are the first point of contact for AGR and TPU soldiers.)
Give your chain of command a chance to solve the problem.
(Many problems must be addressed to the chain of command for resolution. Your local IG will refer your case to another IG office if necessary.)
Be sure you have a problem, not just a peeve.
(Are you being given inaccurate information or just slow service?)
Remember IGs only resolve a case on the basis of fact.
(Your claim that a supervisor has violated the rules doesn’t make it fact. A claim must be supported with evidence. Do you have copies of documents or can you reference a policy that has been violated?)
Some situations first require other methods of redress.
(IGs assist after these are exercised, i.e., evaluations, UCMJ, discharges.)
Be honest and don’t provide misleading information.
(IGs will discover the truth quickly in most cases and there are penalties for knowingly providing false information.)
Keep in mind IGs can only recommend, not order a resolution.
(Only Commanders can order; the role of the IG is to assist and advise.)
Don’t expect instant action on your request. Be patient.
(Inquiries and Investigations take time, and IGs tend to have heavy workloads.)
Be prepared to take "No" for the answer.
(In either case, "Yes" or "No", the IG will explain why.)
Instructions for DA Form 1559 - Inspector General Action Request
In the remarks block of the form please address the following questions that apply and provide as much detail as possible:
1. Have you discussed this issue with your chain of command? If so, Whom?
2. Have you asked any other agency to assist you? If so, what agency?
3. Who is your supervisor? Who is your Commander?
4. Please print this form and attach all documents that would assist in resolving this matter and Fax to 410-436-7262, DSN 584-7262 or email to email@example.com or mail to:
US Army Public Health Command
Office of the Inspector General
5158 Blackhawk Road
Aberdeen Proving Ground, MD 21010-5403
Download DA Form 1559 in PDF
Download DA Form 1559 in Pure Edge