Submit a request for assistance to PHC IG 
This is an anonymous system to the PHC Inspector General. By submitting issues through this link, you will receive no feedback from the IG on the resolution of your case, unless you provide us your name, address, phone number, and/or email address. We would prefer that you contact a PHC Inspector General personally at the numbers listed on the previous page for better assistance. Do not process or discuss classified information through this e-mail system. This system, including all related equipment, networks and network devices (includes Internet access), are provided only for authorized U.S. Government use. DOD computer systems may be monitored for all lawful purposes, including to ensure that their use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability and operational security.

What steps should you take before calling or emailing the PHC Inspector General and submitting a request for assistance?

If IG assistance is needed, contact your local, command or installation IG first.
(i.e., RSC and USARC IGs are the first point of contact for AGR and TPU soldiers.)

Give your chain of command a chance to solve the problem.
(Many problems must be addressed to the chain of command for resolution. Your local IG will refer your case to another IG office if necessary.)

Be sure you have a problem, not just a peeve.
(Are you being given inaccurate information or just slow service?)

Remember IGs only resolve a case on the basis of fact.
(Your claim that a supervisor has violated the rules doesn’t make it fact. A claim must be supported with evidence. Do you have copies of documents or can you reference a policy that has been violated?)

Some situations first require other methods of redress.
(IGs assist after these are exercised, i.e., evaluations, UCMJ, discharges.)

Be honest and don’t provide misleading information.
(IGs will discover the truth quickly in most cases and there are penalties for knowingly providing false information.)

Keep in mind IGs can only recommend, not order a resolution.
(Only Commanders can order; the role of the IG is to assist and advise.)

Don’t expect instant action on your request. Be patient.
(Inquiries and Investigations take time, and IGs tend to have heavy workloads.)

Be prepared to take "No" for the answer.
(In either case, "Yes" or "No", the IG will explain why.)

Instructions for DA Form 1559 - Inspector General Action Request

In the remarks block of the form please address the following questions that apply and provide as much detail as possible:

1.  Have you discussed this issue with your chain of command?  If so, Whom?

2.  Have you asked any other agency to assist you?  If so, what agency?

3.  Who is your supervisor?  Who is your Commander?

4.  Please print this form and attach all documents that would assist in resolving this matter and Fax to 410-436-7262, DSN 584-7262 or email to usarmy.apg.medcom-phc.mbx.ig@mail.mil or mail to:

US Army Public Health Command
Office of the Inspector General
5158 Blackhawk Road
Aberdeen Proving Ground, MD 21010-5403

Download DA Form 1559 in PDF

Download DA Form 1559 in Pure Edge