Hearing Readiness and Conservation

Army Hearing Program-Frequently Asked Questions

Last Updated: August 02, 2018
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Army Hearing Program-Frequently Asked Questions

How can the Army Hearing Program Office assist me?

The Army Hearing Program (AHP) Office provides stakeholders with information on hearing, hearing loss prevention, hearing protection, hearing monitoring, hearing health education materials and reducing noise hazards.  Additionally, AHP Office assistance is available for issues that include, but are not limited to, questions about Army Hearing Program requirements, implementation and management, and successful utilization of the DOEHRS-HC hearing test system. AHP can be contacted at 410-436-3797 or by e-mail at usarmy.apg.medcom-aphc.mbx.army-hearing-program@mail.mil.

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Does the Army Hearing Program provide support to my Hearing Technician Certification Courses?

The Army Hearing Program (AHP) office can provide logistical support for your Hearing Technician Certification Courses through the equipment loan program. The equipment is used for practical training in DOEHRS-HC. Technical support is also available for any issues you may have with set-up or technical problems during your course.  Call (410) 436-3797 to request equipment or technical assistance.

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What is the Work Center Code (MEPRS) for capturing the Hearing Conservation workload?

Hearing Conservation is part of the Army Hearing Program and will be captured in the DMHRSi tasks listed below regardless of where the service is performed.  The Army Hearing Program patients include military personnel and DA civilians who are "noise exposed".  All other clinical hearing services will be captured in the "B" MEPRS Code/FCC where the patient care is being performed, i.e. BHD* - Audiology Clinic and all hearing services requiring additional diagnostic testing or rehabilitation for example, vestibular testing and tinnitus testing, will be captured in the work center where the work is being performed. 

MEPRS Code and Task #  Task Name Task Description
FBB*.04Public Health Accreditation Time spent for meeting specific standards and requirements of the public health accreditation process itself, such as develop a work plan, team meetings, document preparation, etc.
FBB*.05Public Health Performance Improvement Time spent on public health (PH) quality improvement (QI) and performance improvement activities such as metric reporting. This should not include time spent meeting specific PH accreditation process standards and requirements.
FBN*.05Hearing Certification Hearing technician certification and re-certification training.
FBN*.06Audiometric Testing Time spent monitoring audiometry, diagnostic testing, SPRINT, hearing profile testing, hearing aid evaluation and fitting (for readiness).
FBN*.07Hearing Loss Prevention Activities Time spent conducting range inspections/visits, worksite inspections/visits, basecamp or forward operating base inspections/visits, noise hazard evaluations, hearing protection fitting or evaluation, unit hearing officer training.
FBN*.08Hearing Education Time spent providing annual hearing health education to include unit briefing or individual counseling.
FBN*.09Hearing Program Management Time spent on program management, reporting, enforcement, writing profiles, updating MEDPROS.
​FBN*.10​Preventive Medicine Administration/AHPTime spent by Army hearing program personnel to conduct section-level administration of preventive medicine personnel, programs and services to include program evaluation and time spent in installation level activities such as attending SOHAC, FECA meeting, and installation newcomer’s briefings.

Source: U.S. Army Medical Command (MEDCOM), Year (FY) 2018 Budget Guidance, Medical Expense and Performance Reporting System (MEPRS)

Additional MEPRS Information: Medical Expense and Reporting System (MEPRS)

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What is DOEHRS-HC?

The Defense Occupational and Environmental Health Readiness System – Hearing Conservation (DOEHRS-HC) is a Defense Health Agency (DHA) information system designed to support personal auditory readiness and help prevent hearing loss through early detection of hearing changes.  DOEHRS-HC collects, maintains, compares and reports Hearing Conservation, Hearing Readiness and deployment data for Department of Defense personnel. 

Benefits of using DOEHRS-HC include:

  • Assisting in the prevention of hearing loss by detecting early decreases in hearing.
  • Monitoring hearing readiness and follow-up test requirements.
  • Documenting individual hearing ability and assisting with local and service-wide hearing readiness and hearing conservation program management.

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When should I complete a non-Hearing Conservation test using the DOEHRS-HC system?

The Defense Occupational and Environmental Health Readiness System – Hearing Conservation (DOEHRS-HC) is an information system designed to support personal auditory readiness and help prevent hearing loss through early detection. It collects, maintains, compares and reports Hearing Conservation, Hearing Readiness and deployment data for Department of Defense personnel. Occasionally, the system is utilized to perform non-hearing readiness or non-hearing conservation type tests. When this is the case, a "Non-Hearing Conservation" test must be completed. For example, if a prospective employee is required to complete a pre-employment occupational health hearing screening, a Non-Hearing Conservation test must be performed.

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Can I export a DOEHRS-HC report to a PDF?

Yes.  DOEHRS-HC reports (DD 2215, DD 2216, Daily Log Report, Daily STS Report, etc.) can be exported to a PDF.   Once the report is generated, click on the "Export Report" icon in the upper left hand corner (see red box).

Export

Rename file, if desired, and save file to a Secure location.

export2

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Do I need to install the new version of DOEHRS-HC?

Yes.  New versions of the software contain required DoD security mandates, enhanced features and software defect corrections unavailable in previous versions.  After the release of a new version of DOEHRS-HC, technical support for earlier versions of the software is only provided for three months.  If end users need technical assistance after the three month installation grace period has passed, they will be required to install the current version of the DOEHRS-HC software before technical assistance is provided. 

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What is the difference between DOEHRS-HC Functional and DOEHRS-HC Technical support?

DOEHRS-HC Functional consultants are knowledgeable of DoD and Service-specific DOEHRS-HC business practices and provide support to DOEHRS-HC users for issues that include, but are not limited to:

  • Navigation of the DOEHRS-HC hearing test system
  • Generation of DOEHRS-HC and DOEHRS-HC Data Repository (DR) reports to assist with local AHP management
  • Addressing needs or functionality not included in DOEHRS-HC or the DOEHRS-HC DR

DOEHRS-HC Functional questions should be submitted to the Army Hearing Program Office.  Questions can be submitted via email to usarmy.apg.medcom-aphc.mbx.army-hearing-program@mail.mil  or via phone at 410-436-3797 or DSN 584-3797. 

Technical support DOEHRS-HC is available for issues that include, but are not limited to:

  • Software installation issue
  • Software malfunctions or problem
  • DOEHRS-HC Data Repository (DR) connectivity issues

DOEHRS-HC Technical questions should be submitted to the DHA Global Service Center.  Questions can be submitted via email to servicecenter@dha.mil  and Cc'd to usarmy.apg.medcom-phc.mbx.doehrs-hc-support@mail.mil and usarmy.apg.medcom-aphc.mbx.army-hearing-program@mail.mil or via phone at 800-600-9332, option 4, option 4, option 4.